Updated COVID Protocols

Face masks are required in all indoor facilities regardless of vaccination status. Effective January 1, 2022, proof of vaccination will be required for students, employees and visitors. Visit dccc.edu/vaccine-info for additional information.

Delaware County Community College, Serving Delaware and Chester Counties

Office of First-Generation Student Success


Welcome to the Office of First-Generation Student Success (FGSS). The office is funded through the Title III Strengthening Institutions Grant. 

Am I a First-Generation Student?
A first-generation student is any student whose parents/guardians have not completed a four-year college (Bachelor's) degree. The goal of our office is to provide services to support students in navigating campus resources and developing skills to increase academic success and graduation. As a first-generation student you are eligible to meet with a coach who can help you create a success plan tailored to your needs. Your coach will help you learn to utilize your strengths, develop your skills and balance your schoolwork with your other responsibilities in a way that can maximize your academic success.

Vision Statement
Our vision is for all first-generation students to find a welcoming environment and establish positive relationships that help students find success. We hope to provide services and programs that empower students to utilize services to help students reduce barriers to success and achieve their goals. 

Mission Statement
Our mission is to increase the academic success and credential completion of first-generation students by offering holistic advising, coaching, and support programs. The office of First-Generation Student Success (FGSS) will develop and deliver comprehensive, college-wide services to address the needs of first-generation students to strengthen academic preparation, improve progression and retention, increase financial literacy and career identification and readiness.


Meet the Staff

Emily Fahy photo

Emily Fahy

Project Manager
 
Ariel Wilburn photo

Ariel Wilburn

Enrollment Navigator
Hassan Gomes photo

Hassan Gomes

Retention Specialist
Katie Horn photo

Katie Horn

Retention Specialist
Scott May photo

Scott May

Retention Specialist
Mary Kate Sapata photo

MaryKate Sapata

Financial Literacy Workshop Facilitator
 

Resources List

The College has a variety of departments and resources that are here to help you. If you have any questions, contact us at 610-359-5325 or email us at [email protected].

Academic advising is a dynamic process to assist students in choosing a class or two, setting up a full-time semester, or mapping out an entire academic plan for a certificate or associate degree. Whatever our students need, our academic advisors can provide for our individual students. Advisors are available to assist with registration and course planning, career counseling, transfer advising and personal counseling. For more information contact the Career & Counseling Center.

The Act 101 Program is a program for PA residents who are educationally under-prepared and who need financial assistance in order to become ready for college-level and is designed to provide educational support services that strengthen students’ academic skills and increase their confidence in their own ability to achieve. Students participating in Act 101 have the unique opportunity to improve skills in English, reading and mathematics before starting the regular college experience. The Act 101 Summer Bridge Program is FREE for eligible students. To see if you are eligible, contact the Act 101 program.

Admissions is the first point of contact for prospective students wishing to apply to Delaware County Community College and for current students wishing to enroll in Nursing, Respiratory Therapy and Surgical Technology programs. For more information, contact the Admissions Office. To apply to Delaware County Community College, you can complete an application at www.dccc.edu/apply.

Assessment Services provides services including Testing (including placement testing), Transfer of Credit into the College, Credit for Prior Learning, Academic Advisement and other services that support students’ progress towards their academic goals. For more information, contact the Assessment Services Office.

The Campus Life Office coordinates most student activities including Athletic and recreational activities from intercollegiate teams and intramural sports, Student Clubs and organizations, a campus art gallery, student theatre, Student Government Association, Events and cultural programs and special programs for off-campus students. For more information, contact the Campus Life Office.

Career and Counseling provides a variety of services including Academic Advising and Registration, Personal Counseling, Career Counseling, Transfer Advising, Disability Services, Workshops and Events, Safe Space Training and the Suicide Prevention Committee. For more information or to schedule an appointment, contact the Career & Counseling Center.

The Office of Disability Services (ODS) is committed to providing students with disabilities reasonable accommodations and the necessary support to reach their educational goals. ODS ensures students with disabilities have equal access to all of its educational programs and services in compliance with Section 504 of Rehabilitation Act, Americans with Disabilities Act, 1990 and the ADA Amendments Act, 2008. For more information about services and how to access them, contact Disability Services.
Enrollment Central is designed as a one-stop hub that integrates many student needs into a single location. Assistance is provided with Admissions and Applications, Cashier and help with payments, Financial Aid and Verification, Records and Registration and General Customer Service. Enrollment Central is present at all branch campuses. For more information, contact Enrollment Central.

One of the keys to success in college is having a plan to pay for it. Applying for financial aid should be part of your plan because of the various options available to you. FAFSA is Free Application for Federal Student Aid (FAFSA) and is how you apply for financial aid including Grants and loans. The Financial Aid office can help you complete the application and understand what types of financial aid are available. For more information, visit the Financial Aid Office.

KEYS (Keystone Education Yields Success) is a Pennsylvania Department of Public Welfare program designed to help recipients of Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP) succeed in community college by providing resources for success. KEYS provides a Student Facilitator at Delaware County Community College to help students achieve career goals by: Providing career counseling, tutoring and academic support, including help with financial aid Facilitating supportive services available through the County Assistance Office or the College Connecting students to other community service agencies.

Located on the fourth floor of Founders Hall, the Learning Commons serves as a center for students, faculty and staff in a dynamic space that supports the College’s commitment to student success. Academic support services found in the Learning Commons include Library Services, Writing and Tutoring Services. The Learning Commons also offers a wide variety of technology including portable and assistive technologies. Students can also use quiet and collaborative study spaces (with whiteboards and computer display screens) and purchase items at a coffee bar.

New Students are required to complete placement testing for English composition, reading and mathematics. Students can waive the placement test with the appropriate SAT or ACT scores or other measures. Test results indicate your current skills in these academic areas and will help you and your counselor plan your academic schedule, including any remedial courses that may be necessary. You are encouraged to prepare for the placement test. For more information on placement testing, visit their website at dccc.edu/placement-testing.

The Student Accounts Office handles these tuition and fees, and policies. In addition, the office can answer questions related to billing and payments, books store credits, third party billing, and refunds. The Student Accounts team is available at all Enrollment Central campus locations.

The Student Records Office (sometimes called Registrar's Office) is responsible for the development and enhancement of systems involved in the processing and maintenance of the student’s academic record. Additionally, this office services student requests for academic transcripts and verification of either enrollment or graduation to external agencies consistent with currently mandated privacy practices.

The purpose of the Student Resource Center is to enhance student wellness, engagement, success, retention and completion by supporting our students comprehensively from the initial day of enrollment through degree completion and beyond. The Learning Commons also offers a wide variety of technology including portable and assistive technologies.

Student Employment Services & Co-op Center staff continues to provide job search assistance for our students and alumni using a variety of tools. We are available by appointment for individual job search coaching and resume review by phone or personalized zoom meetings.

Professional tutors with advanced degrees and practical teaching experiences and peer tutors selected based on grades and faculty recommendation offer assistance campus-wide in a variety of subjects including English, reading, mathematics, social sciences, business, languages, sciences and English as Second Language classes. Assistance can be received by appointment or on a walk-in basis. Tutoring can be scheduled through your DelaGATE and your Connect2Success account. Visit learningcommons.dccc.edu for more information.
Veterans Services can help students using military benefits complete required forms and documentation for military benefits as well as priority registration for veterans.
The Digital Learning team provides students with support for online courses, Canvas and other digital learning resources. For help in an online course or with Canvas or any digital learning resource, contact Digital Learning.

Work Study is a part-time job that is conveniently located on campus or in your community. Work Study is a financial aid program that provides funding for eligible students to work on campus or at local non-profit organizations. Students work up to 10-15 hours a week for more information, contact Student Employment.