Updated COVID Protocols

 Face masks are required in all indoor facilities regardless of vaccination status. Effective January 1, 2022, proof of vaccination will be required for students, employees and visitors. Visit dccc.edu/coronavirus for additional information.

Delaware County Community College, Serving Delaware and Chester Counties

Suicide Prevention & Mental Health Communication Plan


Delaware County Community College’s Career and Counseling Department is committed to facilitating growth and development in all students. We recognize that there are times when family, work, or other responsibilities can get in the way of a student’s academic progress and that can lead to stress, distress, difficulties, or mental health concerns. We care about students, their experiences, and are here to help! The Career and Counseling Department has trained counselors available to meet with students to help them work through many difficulties. We will also refer students to outside resources if they’re seeking long-term counseling or support; the Department maintains a list of community resources for this purpose. To ensure your success as a student, we encourage you to talk about your concerns with one of our counselors. Career and Counseling services are available remotely in Delaware and Chester Counties. Personal and crisis counseling is provided on a drop-in basis and no appointment is required for these services. These services are at no additional cost to our students! For more information, please visit our website at dccc.edu/counseling

At times, our concerns, difficulties, or mental health can become increasingly hard to navigate and may lead to feelings of distress, thoughts of self-harm, suicidal thoughts, attempts to kill oneself, or death by suicide. These thoughts or actions are incredibly unfortunate; however, there are times at Delaware County Community College where students have reported these, or similar, experiences. We take these reports very seriously and want to ensure that all students, faculty, and staff are aware of the risk factors, warning signs, and resources available in the event that anyone is experiencing a mental health crisis.

As we are a community college with no residential settings, college staffing is not offered 24/7; however, we want to make sure that everyone has access to support during a crisis. As a result, we provide several 24/7 resources to connect with at any time (including hotlines, textlines, and tips on coping with distress). These resources can be found on the next few pages.

Finally, faculty and staff affected by mental health concerns can find information about benefits made available to you by the College through Carebridge Corporation by contacting Human Resources, or by logging on delaGATE and accessing information in the Human Resource channel under Employees.


Covid-19 Response and Hours of Operation

Career and Counseling Services are Virtual for Fall: Representatives are available for full services, hours, and staffing, virtually during the Fall semester due to the remote learning circumstances (by Zoom video conferencing or by phone).  See below for virtual hours of operation.*

*Traditional Hours of Operation are currently suspended as of November 30, 2020 but can be found at the bottom of this page for your reference.

Full Service Virtual Hours
Monday-Thursday 9 a.m. to 8 p.m.
Friday 9 a.m. to 4:30 p.m.
Phone: 610.359.5324
Email: [email protected]

Chester County

Downingtown Campus
Location Closed. See virtual hours

Exton Center
Location Closed. See virtual hours

Pennocks Bridge Campus
Location Closed. See virtual hours

Delaware County

Marple Campus
Location Closed. See virtual hours
Phone: 610-359-5324

Southeast Center
Location Closed. See virtual hours

Upper Darby Center
Location Closed. See virtual hours

 


Outside Resources

(Subject to change under COVID-19)

  • Chester County Crisis Services (Valley Creek): 610-280-3270 (will dispatch anywhere)
  • Chester County Warm Line – Peer Support (M-F 2-8p/Sa & Su 12-6pm): 1-866-846-2722
  • Delaware County Crisis Connections Team (Mobile Crisis Unit): 1-855-889-7827 (will dispatch anywhere)
  • Delaware County Warm Line – Peer Support (M-F 6p-12a/Sa & Su 1p-10p) 1-855-464-9342
  • Montgomery County Emergency Services (MCES): 610-279-6100 (will dispatch to your home)
  • Philadelphia County DBHIDS Delegate Line: 215-685-6440 (directs to appropriate service provider; will dispatch mobile emergency team if necessary)
  • Veteran Crisis Line (24 hours): 1-800-273-8255, Press #1 or Text 838255

Local Hospitals with Behavioral Health Services

Chester County
 • Brandywine Hospital: 610-383-8000 201 Reeceville Road, Coatesville PA 19320 Behavioral Health Unit: 610-383-4980 (24/7)
 • Chester County Hospital: 610-431-5000 701 East Marshall Street, West Chester PA 19380 (for medical emergencies. No Psychiatric Unit)
• Jennersville Hospital: 610-869-1000 1015 West Baltimore Pike, West Grove PA 19390

Delaware County
 • The Crisis Center at Crozer-Chester Medical Center: 610-447-7600 One Medical Center Blvd., Chester PA 19013

Montgomery County
 • Abington Hospital: 215-481-2525 1200 Old York Rd Abington, PA 19001 Bryn Mawr Hospital: 484-337-3000 130 S. Bryn Mawr Avenue, Bryn Mawr, PA 19010

Philadelphia County
 • Einstein Hospital: 215-951-8300 Germantown Community Health Services: Crisis Response Center 1 Penn Blvd. Philadelphia, PA 19144


Local Support Group Information

Please visit websites below for up-to-date and detailed information by county. (Subject to change under COVID-19)

Chester County

Paoli Memorial Hospital
Route 30 (Lancaster Pike)
Paoli, PA 19301
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Georgia Prevail
Leader Type: Peer 
Meetings/Month: Second Wednesday of each month, 7:30 p.m.
Charge: No 
Newsletter: No
Additional Info: Meets in the Willistown Room of the Paoli Medical Building; Twitter handle @PhillySOS

Thomas Jefferson University
53 Harrison Road East
West Chester, PA 19380-6748
1-215-955-6593
Leader Type: PEER
Charge: No
Newsletter: No

Montgomery County

Bryn Mawr Hospital
Bryn Mawr Ave & County Line Rd
Bryn Mawr, PA 19010
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Gail Dohrn
Leader Type: Peer
Meetings/Month: First Wednesday of each month, 7:30 p.m.
Charge: No
Newsletter: No
Additional Info: Meets in Warden Lobby; Twitter handle @PhillySOS

Delaware County

Main Line Health Center
3855 West Chester Pike (PA Rte 3)
Newtown Square, PA 19073
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Shirley Bono
Leader Type: Peer
Meetings/M
Newsletter: No 
Additional Info: Meets in Community Room C; Twitter handle @PhillySOS

Riddle Memorial Hospital
1068 West Baltimore Pike Media, PA 19063
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Donna Ambrogi & Shirley Bono
Leader Type : Peer 
Meetings/Month: Fourth Saturday of each month 10 a.m.-Noon 
Charge: No 
Newsletter: No 
Additional Info: Meets in the Community Education Center; Twitter handle @PhillySOS

Philadelphia County

Aria Health, Torresdate Campus
Knights and Red Lion Rds
Philadelphia, PA 19154
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Diane Durso
Leader Type: Peer
Meetings/Month: Second Tuesday of each month 7:30 p.m.
Charge: No
Newsletter: No
Additional Info: Meets in Conference Room #4; Twitter handle @PhillySOS

Survivors of Suicide, Inc (multiple locations)
3535 Market St, Room 2037
Philadelphia, PA 19104
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Gail Dohrn
Leader Type: Peer
Meetings/Month: First  Tuesday of each month 7:30 p.m.
Charge: No
Newsletter: Yes
Additional Info: Meets in room 2037; Twitter handle @PhillySOS

18th & Lombard Street
Philadelphia, PA 19146
1-215-545-2242
[email protected]
www.sosphilly.org
Contact: Gail Dohrn
Leader Type: Peer
Meetings/Month: Two meetings per month (contact for times)
Charge: No
Newsletter: Yes

National Resources

  • National Suicide Prevention Lifeline: suicidepreventionlifeline.org, 1-800-273-8255, available 24/7
  • Crisis Text Line: crisistextline.org, text HOME to 741741 at any time, for any type of crisis. If you're a person of color who is experiencing a crisis, you can also text STEVE to 741741 to connect with a trained crisis counselor of color.

Outreach to College Community

At the beginning of each fall and spring semester, all students, faculty, and staff will receive this communication plan from the Dean of Counseling and Completion Services (or designee). Current students can meet virtually with counselors for support and guidance, mental health resources, and referrals in the community for long-term support. In addition to providing brief individual counseling for students, Delaware County Community College’s Career & Counseling Center engages in outreach, training, and suicide prevention activities throughout the academic year. Programs include training faculty, staff, and students on suicide prevention skills, suicide awareness and mental health awareness through events offered remotely. The Career & Counseling Center staff continually engages in training to become more effective at recognizing and treating suicidal students. Students are encouraged to become more active in suicide prevention by connecting with their local Suicide Prevention Task Force chapter. You can learn more about these task forces here: 

Chester CountyDelaware County


Employee Resources

Employees of the College affected by mental health concerns have access to a comprehensive Employee Assistance Program and Work-Life benefits available through Carebridge Corporation. This partnership can assist you in the management of work, personal, or family issues. The help you receive from Carebridge is completely confidential and at no cost to you.

EAP Support
Martial Relationships                      
Stress Management                          
Substance Abuse
Parent/Child Relationships            
Grief and Loss                                  
Difficult Emotional Issues

EAP will provide your choice of up to 3 face-to-face or telephone counseling sessions. Some of the Work-Life Management services that are available through Carebridge include:

Work-Life Services
Child Care
Elder Care
Financial Concerns
Relocation
College Planning
Adoption Information
Time/Stress Management
Personal Convenience

Your professional Carebridge Work-Life Counselor will provide, via the telephone, unlimited consultation, referrals, and information assisting in the resolution of your needs. 

Carebridge is available 24/7 by calling 800.437.0911. Carebridge also maintains a website at www.myliferesource.com. Please contact the College’s Human Resource Department for our access code. Online services include a wealth of additional information to support the counseling services, including child-care and elder-care locator databases, legal document center, Shoppers Discount Center and wellness tutorials. 

We encourage you to take advantage of these exceptional Carebridge services and are confident they will provide immediate and significant value in successfully managing work, personal, or family issues. 


Recognizing the Signs

Signs that a person is at risk of suicide may be a change of behaviors, especially if the behaviors are related to a recent painful event, loss or change. Most people who take their lives exhibit one or more warning signs, either through what they say or what they do. Below are signs, behaviors, and moods to pay attention to, as well as ways you can provide support. Additionally, you can participate in Take 5 to Save Lives which was created by the National Council for Suicide Prevention for World Suicide Prevention Day (September 10). This allows individuals to take 5 minutes out of their day to complete five action items: Learn the Warning Signs, Do Your Part, Practice Self-care, Reach Out, and Spread the Word. You can participate by going to www.take5tosavelives.org/take-5-steps.

Warning signs include if a person talks about:

  • Killing themselves
  • Feeling hopeless
  • Having no reason to live
  • Being a burden to others
  • Feeling trapped
  • Unbearable pain

Direct vs. Indirect Language that may be used by a person considering suicide:

Direct:

  • “I’ve decided to kill myself”
  • “I wish I were dead”
  • “I’m going to commit suicide”
  • “I’m going to end it all”
  • “If (such and such) doesn’t happen, I’ll kill myself”

Indirect:

  • “I’m tired of life, I just can’t go on”
  • “My family would be better off without me”
  • “Who cares if I’m dead anyway”
  • “I just want out”
  • “I won’t be around much longer”
  • “Pretty soon you won’t have to worry about me”
  • “I just want to go to sleep and not wake up”
  • “I just don’t care anymore”

Behaviors that may signal risk, especially if related to a painful event, loss or change, include:

  • Previous attempts
  • Putting personal affairs in order
  • Sudden interest or disinterest in religion
  • Acquiring gun or stockpiling pills
  • Increased use of alcohol or drugs or relapse
  • Looking for a way to end their lives, such as searching online for methods
  • Withdrawing from activities
  • Isolating from family and friends
  • Sleeping too much or too little
  • Visiting or calling people to say goodbye
  • Giving away prized possessions
  • Aggression or sudden mood boost
  • Fatigue

Situational events that may signal risk, especially if related to a painful event, loss or change, include:

  • Getting fired
  • An unwanted move
  • Death of a loved one, especially by suicide
  • Recent diagnosis of serious or terminal illness
  • Sudden loss of freedom/fear of punishment
  • Loss of financial security
  • Loss of a major relationship, therapist, counselor, or teacher
  • Fear of becoming a burden to others
  • People who are considering suicide often display one or more of the following moods:
  • Depression
  • Anxiety
  • Loss of interest
  • Irritability
  • Humiliation/shame
  • Agitation/anger
  • Relief/sudden improvement

Offer Support

If you notice any of these signs or other changes in a peer or loved one: 

  1. Reach out to them and ask how they are doing. Plan a conversation with them when you have plenty of time and privacy. 
  2. Share the behaviors and changes that have concerned you.
  3. Allow the person to share their concerns and thoughts and offer to help them find the appropriate resources. 
  4. Directly ask if the person is thinking about suicide. Asking about suicide does not increase a person’s risk for suicide, to the contrary it can be a relief that they can share these thoughts with someone else. 
  5. Offer hope when they need it most. Your offer of unconditional support and encouragement can be crucial to a person thinking about suicide. 
  6. Let the person know that help is available and reassure them that their feelings are temporary and that you value their presence in your life. 
  7. If you feel the person is an immediate danger to themselves or someone else call Campus Security or dial 911. 

Post-Intervention Plan

Immediately following a suicide of a student/faculty/staff member, along with following the College’s Emergency Procedures Policy, this message will go out from the Dean of Counseling & Student Success (or designee):

Dear Members of the Delaware County Community College Community:

I am deeply saddened to inform you of the tragic loss of a member of our College family. [Individual’s name] passed away on [date]. We offer our deepest condolences to [individual name]’s family, friends and loved ones. During this time of great loss, we are reminded of the importance of community. Losing a fellow student or member of our college can be very difficult. I encourage those who feel they may need additional support to contact the Counseling Center at your local campus. As a reminder, you may drop-in remotely without an appointment to meet with a counselor or utilize the 24 hours/7 day resources for immediate support, such as National Suicide Prevention Hotline at 1-800-273-8255; Chester County Crisis at 610-280-3270; Delaware County Mobile Crisis at 1-855-889-7827; and Crisis Textline-text “HOME” to 741741. 


Traditional Hours of Operation

Chester County*

Downingtown Campus
Check in at Welcome Desk
Phone: 484-237-6210
Hours: Mon/Thurs 9:30 a.m.-8 p.m., Tues/Fri 9:30 a.m.-1:30 p.m., Wed 9 a.m.-7 p.m.

Exton Center
Check in at Welcome Desk in Building 1
Phone: 610-450-6510
Hours: Mon/Thurs 9 a.m.-8 p.m., Tues/Wed 10 a.m.-8 p.m., Fri 10 a.m.-2 p.m.

Pennocks Bridge Campus
West Grove, Pa.
Check in at Welcome Desk
Phone: 484-237-6400
Hours: Mon/Tues 9 a.m.-7 p.m., Wed 10 a.m.-8 p.m., Thurs 10 a.m.-7 p.m.

* Mon-Thurs 10 a.m.-8 p.m., Fri Closed during summer sessions

Delaware County**

Marple Campus
Check in at Room 1325
Phone: 610-359-5324
Hours: Mon-Thurs 9 a.m.-8 p.m., Fri 9 a.m.-4:30 p.m.

Southeast Center
Sharon Hill, Pa.
Check in at Welcome Desk
Phone: 610-957-5748
Hours: Mon-Thurs 9 a.m.-8 p.m., Fri 9 a.m.-4:30 p.m.

Upper Darby Center
Check in at Welcome Desk
Phone: 610-723-1250
Hours: Mon-Thurs 9 a.m.-8 p.m., Fri 9 a.m.-4:30 p.m.

** Mon-Thurs 9 a.m.-8 p.m., Fri Closed during summer sessions