Delaware County Community College, Serving Delaware and Chester Counties

BUS 214 - Organizational Behavior

Course Description

An introduction to the study of human behavior in organizations, the purpose of this course is to increase the student's understanding and awareness of individual, interpersonal, group and organizational activities and events, as well as to increase the ability to explain and manage such events. The course emphasizes principles, concepts and theories applicable to organizations of any type. Such knowledge will help students develop skills to manage successfully and influence today's workers, teams and organizations.

Upon successful completion of this course, the student should be able to:
Explain the organizational and social environments within which managers manage.
Analyze the role managers play in contributing to organizational success.
Demonstrate organizational and interpersonal skills needed by managers to function successfully.
Explain the factors that determine an individual's personality and his or her relationship to job performance.
Explain how perception affects the decision-making process.
Describe the relationship among individuals values, attitudes, behavior, and job satisfaction.
Apply the major theories of motivation.
Identify the key factors in explaining group behavior.
Explain the reasons for the growing popularity of teams in organizations.
Explain the importance of leadership and communication skills to effective management of people.
Discuss the effects of power and politics on organizational behavior.
Define the common characteristics making up an organization culture.
Discuss the forces that affect change in organizations and the ways of managing individual and organizational resistance to change.
Analyze the role managers play in contributing to organizational success.

Credit Hours: 3
Lecture Hours: 3


Course Prerequisites: (ENG 050, REA 050) or ENG 099, REA 075, MAT 040/050, ortest scores, DPR 100