Delaware County Community College, Serving Delaware and Chester Counties

AHM 185 - Medical Office Management

Course Description

This course is structured for the Medical Assisting and other Administrative Health Professions and introduces students to the administrative procedures commonly performed in a health care setting. Emphasis on medical ethics and legal considerations, a history of medicine, communication skills, managing accounts payable and receivable, electronic health records, receptionist responsibility, operational functions and workplace dynamics will help prepare the student for entry-level office
management. Coursework will be presented and completed in both manual and computerized formats, so that the student will have a more comprehensive understanding of an administrative health care facility and its procedures.

Upon successful completion of this course, the student should be able to:
Describe the ethical and legal responsibilities of a medical office administrator.
Demonstrate effective oral and written communication both with professionals and patients.
Utilize electronic health record software applications in the health care setting.
Use and understand systems of maintaining patient clinical and financial records.
Perform office tasks appropriate for computer solutions.
Organize and maintain the physical requirements of a medical office.

Credit Hours: 4
Lecture Hours: 3.5
Lab Hours: 1

Course Prerequisites: AHM 233 and DPR 100