Updated COVID Protocols Effective July 19

Face masks will be optional for students, faculty, staff and visitors who have been vaccinated. Those who are not vaccinated should wear masks. View additional updates at dccc.edu/coronavirus.

Delaware County Community College, Serving Delaware and Chester Counties

Career & Counseling Center FAQ/Resources

Updated 2/9/21

Frequently Asked Questions

If you are experiencing a mental health emergency, utilize the emergency crisis resources listed here, call 911, or proceed to the nearest Emergency Room.

The National Suicide Prevention Hotline 1-800-273-8255
Crisis Text Line: Text HOME to 741741
Delco Mobile Crisis Unit: 1-855-889-7827
Delco Warm Line: 1-855-464-9342
Domestic Abuse Project of Delco 610-565-4590
 Valley Creek Crisis Hotline (Chester County) 1-877-918-2100
Chesco Warm Line: 1-866-846-2722
Domestic Abuse Project of Chester County: 1-888-711-6270
Crime Victims of Chester County, Sexual Assault: 610-692-7273, other crimes 610-692-7420


In collaboration with the College's Student Resource Center, Social Work Program, and Career & Counseling Services, we have compiled a list of current resources that you or someone you know may find helpful during the challenges of the COVID-19 restrictions in Chester County.

West Chester Food Cupboard (Chester County)

431 S. Bolmar St.
West Chester, PA 19382
610-344- 3175

Hours: Tues 9:30-11:30 a.m. & 2-4 p.m.; Wed 2-7 p.m.; Thurs 9:30-11:30 a.m. & 2-4 p.m.; Friday 9-11 a.m.; Saturday 8:30 - 11:30 a.m.

Response to COVID-19: As of now, we plan on staying open to serve clients until further notice. In order to minimize contact and, therefore, better protect clients and volunteers, we have changed our procedures significantly. The primary change is that clients will not enter the Cupboard and volunteers will prepare shopping carts for them in advance. We recognize that this is not a perfect solution for clients, but we believe it provides much better protection for everyone while meeting a critical need.

Chester County Food Bank

650 Pennsylvania Drive
Exton, PA 19341

Go to the website to find hot meal providers and pantries within the area. 

Response to COVID-19: To receive food assistance, use the map from the link listed above to contact your local agency during its listed business hours. All listed agencies are open to the public. If you are unsure of the cupboard closest to you, call the Food Bank at 610-873-6000 and they can help you identify a hunger relief agency that serves your part of town.

You can also check out www.facebook.com/delco.pa.food to see what other places are offering help.

Additional Links


In collaboration with the College's Student Resource Center, Social Work Program, and Career & Counseling Services, we have compiled a list of current resources that you or someone you know may find helpful during the challenges of the COVID-19 restrictions in Delaware County.

The Bernadine Center

2625 West Ninth Street
Chester, PA 19013 

Bernardine Center’s food cupboard supplies nutritious food to eligible families.

If a family of four has a net monthly income less than $3,219 or an annual income less than $38,625 they qualify for supplemental food programs. They also serve hot meals 3x a week at their location. Details below:

Breakfast/Lunch Foods served
Monday, Tuesday, & Thursday
10 a.m. - Noon

West Side Brunch offers a nutritious meal three times a week to anyone who enters the hospitality room in need of a meal. WSB serves on average 385 individuals each month. Staff and volunteers prepare and serve the meals taking time to become personally acquainted with each client.

Response to COVID-19: Check www.bernardinecenter.org for more information. 

Chester Eastside, Inc.

St. Paul’s Episcopal Church 
301 East 9th Street 
Chester, PA 19013

Response to COVID-19: Until at least March 27, 2020, in keeping with County and State mandates, Chester Eastside has suspended all programs except Food Distribution. The Food Pantry is open on Mondays and Wednesdays from 11 a.m.-12:30 p.m. There is no hot meal service until further notice.

Collingdale Church of the Nazarene

212 MacDade Blvd.
Collingdale, PA 19023

Hours of Operation: Every Thursday at 6:30. Hours may be extended based on need and availability.

Response to COVID-19: Check the website for more information.

Catholic Social Services of Delaware County

Chester, PA Office. A leading social service, charity and referral agency for the region. From financial aid to a clothing and food bank, applications to SNAP or WIC, and more are on site.
130 East 7th Street, Chester, PA 19013, 610-876-7101 and 610 761-7193

Hours of Operation: Monday and Wednesday, 10 a.m.-Noon   

Response to COVID-19: Check cssphiladelphia.org for more information.

Christ Lutheran Church

Location 7240 Walnut Street
Upper Darby, PA 19082
Call for information 610-352-1610

Maintains small supply of emergency canned food and other non-perishable food items. Collaborates with Philabundance EVERY Friday to provide meals at church location.

Hours of Operation: Contact Church for hours.   

Response to COVID-19: Check the website for more information.

Loaves and Fishes Food Pantry

703 Lincoln Avenue
Prospect Park, PA 19076

Hours of Operation: Monday and Thursday, 1-4 p.m.

Response to COVID-19: Check www.delcoloavesandfishes.org for more information.

CityTeam Ministries

Organization will offer Emergency Food Boxes, Diapers and Baby formula during crisis.
Main address is 634 Sproul Street
Chester, PA 19013
Telephone number - 610-872-6865
[email protected]

Hours of Operation:  Monday, Wednesday and Friday: 10 a.m.-Noon

Response to COVID-19: Check www.cityteam.org/chester for more information.

Media Food Center

First United Methodist Church, Media
350 W. State St.
Media, PA 19063
Telephone Number: 610-566-3172

Hours of Operation: Thursday, 7-8 p.m., second and fourth Saturdays, 10-11 a.m.

Response to COVID-19: Check the website for information

Mt. Zion CME Church Food Center

701 Felton Ave 
Sharon Hill, PA 19079
Telephone Number: 610-620-8133/610-809-3248

Requirements: ID with Del Cty address to access resources ONCE per month.  No ID required to access fresh produce every Wednesday

Hours of Operation: Saturday 10 a.m.-Noon, Wednesday 9:30-10:30 a.m. (produce only)  

Neighbor to Neighbor

Community Center, Sharon Hill
814 Clifton Ave
Sharon Hill, PA 19079
Telephone Number: 610-461-8140

Hours of Operation: Thursdays, 6-8 p.m.

Community Outreach Project, Life Center of Eastern Delaware Valley

6310 Market Street
Upper Darby, PA 19082
Telephone number: 610-734-5770

Requirements: Delaware County Residents that will provide a variety of hot/cold grab and go meals.  Please be advised that this is a shelter but open to non-shelter residents for meals.   

Hours of Operation: Daily, 6:30-8 p.m.  

Response to COVID-19: Check www.hungercoalition.org for information

Upper Darby Food Bank (CupBoard)

7766 Wayne Ave 
Upper Darby, PA. 19082

Accessibility Requirements: Upper Darby, Milbourne, Drexel Hill and Havertown Residents,  ID, Proof of Residence, and SSCard to access resources ONCE per month

Hours of Operation: Monday, Tuesday, Thursday and Friday 10 a.m.-Noon

COVID 19 ResponseCheck the website for information.

Salvation Army (Chester)

151 West 15th Street 
Chester, PA 19013 

Hours: 8:30 a.m. – 4:30 p.m.

Response to COVID-19: Check website for information. 

Salvation Army (Darby)

22 North 9th Street 
Darby, PA 19023
Hours: Mon-Fri 9 a.m. - 5 p.m.

Response to COVID-19: Only providing services to those in extreme need that is considered to be an emergency (e.g. out of work, have a family, etc.). You do not need proof of this but will be asked to sign in so please provide ID. They will be providing non-perishable items. 

Delaware County Assistance Office 

701 Crosby St. Suite A
Chester, Pennsylvania 19013-6043

Hours: Mon-Fri 8 a.m.-5 p.m.

This is the federal government subsidized food assistance programs and was intended to supplement the nutritional needs of the low income. They run the Supplemental Nutrition Assistance Program (SNAP), which was formerly the Food Stamp Program.

Response to COVID-19: They are closed until Friday, March 27th. If you are in immediate need, you can call the statewide customer service center at 1-877-395-8930. You can apply for benefits at www.compass.state.pa.us

St. Mark’s United Methodist Church

2220 South Sproul Road
Broomall, Pennsylvania 19008
Call the church at 610-325-0130
Hours: Call for hours

Response to COVID-19: They are closed until Tuesday, March 24 and hoping to be open each Tuesday after. However, they will definitely be open on March 24 and 31. Please be prepared to wait as they implement procedures to minimize infection.


In collaboration with the College's Student Resource Center, Social Work Program, and Career & Counseling Services, we have compiled a list of current resources that you or someone you know may find helpful during the challenges of the COVID-19 restrictions in Montgomery County.

Narberth Community Food Bank

201 Sabine Ave
Narberth, PA 19072 

Hours: Tuesday from 10 a.m.-4 p.m. and again from 6-7:30 p.m.

They are members of the MontCo Anti-Hunger Network (MAHN) www.montcoantihunger.org

Response to COVID-19: As of 3/31/20: As you are aware, the situation regarding Covid-19 is changing rapidly. The Narberth Community Food Bank is in contact with county, state and federal governments, and health officials to ensure our procedures help slow the spread of the virus. We are following recommended guidelines to protect our guests and our volunteers.

Food pantries and soup kitchens are considered an essential service and will remain open in Montgomery County. The Narberth Community Food Bank will remain OPEN.


In collaboration with the College's Student Resource Center, Social Work Program, and Career & Counseling Services, we have compiled a list of current resources that you or someone you know may find helpful during the challenges of the COVID-19 restrictions in Philadelphia.

Self-Help and Resource Exchange (SHARE)

2901 W. Hunting Park Avenue
Philadelphia, Pennsylvania 19129 
215-223-2220 or Toll Free: 1-800-595-3663 

Response to COVID-19: Only providing services to those in the Philadelphia area. They are providing non-perishable and perishable food to cupboards in the area. You would need to call in order to find out the list of cupboards within your zip code that they are currently providing items for and what those hours might be.


Because of the rapidly changing events of the college’s response to COVID-19, we are doing our best to reply to each of our students within 24 hours of receiving an email. (Please note that our hours of operation will remain the same as our traditional office hours of Mon-Thurs 9 a.m.-8 p.m.). Please continue to check the College website and your Delaware County Community College email for further instructions on when the College will be open for in-person services in the near future. Please know that we are working to respond to your questions as soon as possible and ask for your patience as we triage all students’ questions and concerns.  We will do our best to answer your email just as soon as we can. If you have questions, contact [email protected].


Services are available for new and current students of DCCC. Current students can now utilize our online Drop-in waiting service or to Make an Appointment with an advisor at www.dccc.edu/dropin. Students may also contact our educational advisors at [email protected] and our counselors at [email protected]. For more information, please visit our website at dccc.edu/counseling. Students can also call 610-359-5324 to make an appointment for academic advising, transfer advising, personal counseling or career counseling services virtually. No in-person appointments are available at this time but can call us at 610-359-5324 or follow dccc.edu/coronavirus for most current updates to campus location hours of operation..


Effective Monday, January 4, all Career and Counseling Services will be available remotely (by phone, email or Zoom video conferencing by request) and remain in effect through at least Sunday, February 28, 2021. In-person advising and counseling services will not be available through at least Sunday, February 28, 2021.

Career and Counseling Services’ counselors and advisors are available for full services virtually during the spring semester due to the remote learning circumstances. Services vary by day:
• Monday, Tuesday and Thursday by virtual appointment 8 a.m.-8 p.m.
• Wednesday is a Virtual Registration Day 8 a.m.-8 p.m. (no appointment)
• Friday by virtual appointment 8 a.m.-4:30 p.m.

To request support with academic advising or registering for classes, please make an appointment online or add yourself to our online Drop-in waiting service when open at www.dccc.edu/dropin.

To request support with career or personal counseling or transfer advising, please call 610-359-5324 or email [email protected].


We know this is a very stressful time. Please know that you are not alone and the College is doing everything they can to help students progress through the remainder of the semester. We encourage our students to continue with their ongoing, personal strategies for success and follow up with their outside support services as needed. Since there is no physical access to College classrooms and support offices at the College, we hope you are taking care of yourselves as needed. Please look for additional support services offered in the community via Career & Counseling Services.  


In spite of these difficult circumstances, the Student Resource Center is still able to provide help to students in need of textbooks, and access code and laptop computer support.



Helpful Information for Families

Get up to date information but avoid watching endless streams of stressful news. Schedule times your family will watch television news instead of binge-watching. Follow all government restrictions, including stay-at-home orders and business closures.

Here are links to view the latest government announcements:

CDC Recommendations

  • Wash your hands with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick, and call your healthcare provider for instructions.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Maintain Family Routines

  • Regular sleep schedule
  • A structured work environment at home with daily goals
  • Healthy eating
  • Physical exercise and fun activities
  • Practice spiritual disciplines such as prayer and meditation.

Stay Connected with Family & Friends

  • Make phone calls, send email and use social media.
  • Be supportive of your neighbors and others while following all government-sanctioned protective measures, such as social distancing and stay-at-home orders.
  • Use Skype, Facetime, Zoom or Teams to schedule videoconferencing with your friends and co-workers.

Mental Health Support & Help Lines

Call your County’s “warm line” for support and hours of operation.

  • Delaware County 855-464-9342
  • Philadelphia County 855-507-WARM (9276), 267-507-3945
  • Chester County 866-846-2722
  • Montgomery County 855-715-TALK (8255)
  • NAMI Helpline 800-950-6264

Serious Mental Health Crisis (Call 911 for Emergency Situations)

For serious mental health difficulties of a non-emergency nature, call your County’s “crisis line” to connect with trained staff 24/7. They will assess the situation, arrange for an evaluation at your loved one’s location, and make service referrals.

  • Delaware County 855-889-7827
  • Philadelphia County: 215-686-4420
  • Chester County 877-918-2100
  • Montgomery County: 855-634-4673
  • Crisis Text Line: 741-741


Other Links