Business, Computing & Social Science
Contact InformationPhone: (484) 354-9659
My name is John Eppinger and this is my first year teaching at Delaware County Community College. I am married with no children and currently live with my wife in Mendenhall, PA in the Longwood Gardens area. My wife is a former Migrant Program specialist with the Chester County Intermediate Unit and has been my inspiration encouraging me to turn my 10 1/2 years of experience in managing call center technology as a Software Engineer Level II for a nationally-known financial services company into one in career education. My outside activities include community involvement with Scouting, my Masonic affiliations, and in the outdoors.
- M.S. - Information Systems Technologies
- B.S., Management
I am an adjunct instructor currently working out of the Pennocks Bridge campus in the Early College Academy at Oxford Area High School in Oxford, PA. This is in addition to teaching Computer and Network Security courses at Wilmington University's College of Technology. Previously I taught at The Anthem Institute in Springfield, Delaware County as an adjunct in there Computer Networking and Security program for three years. I earned my Bachelor of Science degree in Management from Jacksonville University in Jacksonville, Florida and will be receiving my Master of Science degree in Information Systems Technologies from Wilmington University this upcoming January (2018). My concentration is in Management and Management Information Systems. In addition I hold both the A+ and Network+ certifications from CompTIA.
Theoretical Approach, Experience, and Temperament
Academically I have taught students in Computer Networking and Security subjects at The Anthem Institute for three years and am completing my first year of teaching at Wilmington University's College of Technology teaching subjects in Data Integrity and Disaster Recovery, Introductory Linux (twice), Linux for Systems Administrators, and Advanced Network Management. At the Anthem Institute I taught courses in PC Repair and Maintenance, Networking Concepts, Windows Server Administration, Linux Server Administration, Computer Forensics, Cisco Routing and Switching, and Network Security. My approach has always been one of 50% lecture/presentation and 50% practical lab experience. My teaching style has always been to lean heavily toward hands-on practice more so than theory because of the demands of the career field of IT.
- Out of all the papers that I have written for my masters degree, I have been most interested in the future of call center technology in the financial services industry. I have worked on both legacy systems and with more modern IBM technology in Enterprise Shared Services Support and I am fascinated by the advancement in technology in CRM.