Student Handbook - College Policies & Procedures

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Academic Honesty

The College regards academic dishonesty on the part of students as unacceptable behavior that could result in dismissal.


Academic Dishonesty – includes, but is not limited to, plagiarism, cribbing or cheating on examinations or quizzes.
Plagiarism – unacknowledged borrowing or duplication of an author’s words or ideas whether intentional or not. Common forms:
(a) text without quotation marks or proper documentation,
(b) with documentation but without quotation marks or correct quotation format,
(c) in paraphrase without proper documentation.

Every incident of academic dishonesty must be reported to the provost by the faculty member. These incidents will be kept in a confidential file by the provost so that a record of the number of infractions per student is available when reports are made. This file will not be generally available for faculty review.

The privilege of withdrawal without academic penalty will be denied to students who cheat or plagiarize.

First Violation – The faculty member gives the student an “F” on the paper or examination in question. This action could result in a final grade for the course at least one letter grade lower than it otherwise
would have been. 

Second Violation – A second infraction in either the same or another course results in an automatic “F” in the course in which the second infraction occurred. The student is dropped from the course and barred
from further class participation. The dean meets with the student involved and apprises him/her of the consequences.

Third or Flagrant Violation – A third or flagrant infraction is grounds for dismissal from the College. The student involved must appear for a hearing before the Student Conduct and Discipline Committee. Hearing procedures include the basic elements of due process as outlined in the Student Code of Conduct. The Committee submits recommendations to the provost.

Review and Appeal (for First and Second Infractions) – If the student believes he/she has been unjustly treated or over-penalized, the first level of appeal is the dean and the next is the provost. Further appeal can be made by submitting a written request for a review of the case to the Student Conduct and Discipline Committee.

Student Code of Conduct

Your conduct at Delaware County Community College should reflect favorably on you and the College. Regulations have been developed to serve as guidelines for conduct within the College community and are designed to enhance the educational objectives of those associated with the College.

The College reserves the right to deny admission to any applicant, to discontinue the enrollment of any student, or to withhold the degree of any student, if, in the opinion of the Vice Provost for Student and Instructional Support Services (hereafter referred to as Vice Provost), a future association is not in the best interest of the student or the College.

1. The term “College” means Delaware County Community College.

2. The Vice Provost is that person designated by the College President to be responsible for the administration of the Student Code of Conduct. The Director of Student Conduct, herein referred to as the Director, is designated as the person responsible for the day to day implementation and administration of the Student Code of Conduct within the established regulations, including the development of procedures that ensure due process.

3. The term “student” includes all persons taking courses at the College, either full-time or part- time, as well as those participating in all outreach programs, non-credit courses, off-campus programs, and other College sponsored activities. Persons who withdraw after allegedly violating the Student Code of Conduct, who are not officially enrolled for a particular term but who have a continuing relationship with the College or who have been notified of their acceptance for admission are considered “students”. This Student Code of Conduct does apply to all locations of the College.

4. The term “faculty member” means any person hired by the College to conduct classroom or teaching activities or who is otherwise considered by the College to be a member of its

5. The term “College official” includes any person employed by the College, performing assigned administrative or professional responsibilities.

6. The term “member of the College community” includes any person who is a student, faculty member, administrator, or staff member or any other person employed by the College or contracted by the College. A person’s status in a particular situation shall be determined by the Vice Provost or designee.

7. The term “College premises” includes all land, buildings, facilities, and other property in the possession of or owned, leased, used, or controlled by the College (including adjacent
streets and sidewalks). 

8. The term “organization” means any number of persons who have complied with the formal requirements for College recognition. 

9. The term “Student Conduct Board” means any person or persons authorized by the Vice Provost to determine whether a student has violated the Student Code of Conduct and to recommend sanctions that may be imposed when a rules violation has been committed.

10. The term “Student Conduct Administrator” means the Director or any College official authorized on a case-by-case basis by the Vice Provost to impose sanctions upon any student(s) found to have violated the Student Code of Conduct. The Vice Provost may authorize a Student Conduct Administrator to serve simultaneously as a Student Conduct Administrator and the sole member or one of the members of the Student Conduct Board. The Vice Provost may authorize the same Student Conduct Administrator to impose sanctions in all cases.

11. The term “Student Conduct Committee” is the group of students, faculty, administrators, and support staff authorized to hear cases in which the accused student wishes to contest an in violation finding by or appeal a sanction given by a Student Conduct Administrator.

12. The term “shall” is used in the imperative sense.

13. The term “may” is used in the permissive sense.

14. The term “policy” means the written regulations of the College as found in, but not limited to, the Student Code of Conduct, College website and computer use policy, handbooks, catalogs, and policy manuals.

15. The term “complainant” means any person who submits a charge alleging that a student violated this Student Code of Conduct. When a student believes that s/he has been a victim of another student’s misconduct, the student who believes s/he has been a victim will have the same rights under this Student Code of Conduct as are provided to the complainant, even if another member of the College community submitted the charge itself.

16. The term “accused student” means any student accused of violating the Student Code of Conduct.

Reporting Violations 
Any member of the College community may bring alleged violations of the Student Code of Conduct to the attention of the Director or the Director of Safety and Security by completing an incident or behavioral report.

Proscribed Conduct

Jurisdiction of the College’s Student Code of Conduct: 
The Student Code of Conduct shall apply to conduct that occurs on College premises, at College sponsored activities, and to off-campus conduct that adversely affects the College community and/or the pursuit of its objectives. Each student shall be responsible for his/her conduct from the time of application for admission through the ending of any educational relationship with the College, even though conduct may occur before classes begin or after classes end, as well as during the academic year and during periods between terms of actual enrollment (and even if their conduct is not discovered until after the ending of any educational relationship with the College). The Student Code of Conduct shall apply to a student’s conduct even if the student withdraws from school while a disciplinary matter is pending. The Vice Provost shall decide whether the Student Code of Conduct shall be applied to conduct occurring off campus, on a case by case basis.

Ignorance of any of the policies may not be used as an excuse for a violation.


1. Forgery or alteration of College identification cards or College records.
2. Deliberate destruction of, damage to, malicious misuse of, or abuse of College property or any individual’s private property physically located on College-owned or controlled property or when representing the college at off-campus events.
3. Assault upon another person while on College premises or when representing the College at off-campus events.
4. Sexual misconduct that involves:
a. Deliberate touching of another’s sexual parts without consent;
b. Deliberate sexual invasion of another without consent;
c. Deliberate constraint or incapacitation of another, without that person’s knowledge or consent, so as to put another at substantially increased risk of sexual injury; or
d. Unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature that expressly or implicitly imposes conditions upon, threatens, interferes with, or creates an intimidating, hostile, or demeaning environment for an individual’s (I) academic pursuits, (II) College employment, (III) participation in activities sponsored by the College or organizations or groups related to the College, or (IV) opportunities to benefit from other aspects of College life.
5. Attempted or actual theft of and/or damage to property of the College or property of a member of the College community, including the bookstore and cafeteria, or other personal or public property, on or off campus.
6. Lewd, obscene, or indecent conduct on College premises or when representing the College at off-campus events.
7. Illegal and/or unauthorized manufacture, sale, possession, or use of alcoholic beverages, narcotics, marijuana, hypnotics, sedatives, tranquilizers, stimulants, hallucinogens, and other harmful or habit-forming drugs and or chemicals.
8. Intoxication on College premises or when representing the College at off-campus events.
9. Obstruction or disruption of teaching, research, administrative disciplinary procedures, or other College activities, including the College’s public service functions or other authorized activities on College premises or when representing the College at off-campus events.
10. Actions that intimidate, harass, or interfere with the rights of other members of the College community or with the normal functioning of the College or when representing the College at off-campus events. Harassment is any conduct, verbal or physical, on or off campus, that has the intent or effect of unreasonably interfering with an individual or group’s employment or educational pursuits at the College or that creates an intimidating, hostile or offensive work or learning environment. It is the creation of a hostile or intimidating environment in which verbal or physical conduct, because of its severity and/or persistence, is likely to interfere significantly with an individual’s work or education. For the purposes of this policy, the term “harassment” includes, but is not necessarily limited to, intimidation, unwelcome slurs, jokes, comments and other verbal, graphic or physical conduct.
11. Hazing, defined as an act which endangers the mental or physical health or safety of a student, or which destroys or removes public or private property, for the purpose of initiation, admission into, affiliation with, or as a condition for continued membership in, a group or organization. The express or implied consent of the victim will not be a defense. Apathy and acquiescence in the presence of hazing are not neutral acts; they are violations of this rule.
12. Participation in or organization of any unauthorized activities on College premises or when representing the College at offcampus events.
13. Unauthorized entry to or use of College premises.
14. Possessing, using, or threatening others with firearms, explosives, hazardous materials or weapons on College premises or at College-sponsored activities, except by authorized law enforcement officers either on duty or otherwise acting in accordance with the requirements of their position. Note that the term “weapon” shall include any object or substance that is designed to, or used to, or reasonably can be used to, inflict physical harm, cause injury or incapacitate.
15. Violations of rules or policies regarding privileges extended to College students by other colleges through formal arrangements. 
16. Failure to comply with directions of College officials including completion of conduct sanctions or law enforcement officers acting in performance of their duties and/or failure to identify oneself to these persons when requested to do so.
17. Gambling on College premises.
18. Violations of parking regulations.
19. Violations of the College’s tobacco free regulations.
20. Theft or other abuse of computer facilities and resources, including but not limited to:
a. Unauthorized entry into a file, to use, read, or change the contents, or for any other purpose.
b. Unauthorized transfer of a file.
c. Use of another individual’s identification and/or password.
d. Use of computing facilities and resources to interfere with the work of another student, faculty member or College official.
e. Use of computing facilities and resources to send obscene or abusive messages.
f. Use of computing facilities and resources to interfere with normal operation of the College computing system.
g. Use of computing facilities and resources in violation of copyright laws.
h. Any violation of the College Computer Use Policy.
21. Disorderly conduct on College premises or when representing the College at off-campus events.
22. Violation of any federal, state or local law.
23. Violation of any College or departmental regulation or policy.

Initial Review

The Director considers an allegation, weighs the information, and determines if a violation may have occurred. If no violation has occurred, the allegations are dismissed and, if necessary, the accused student is informed. If a violation may have occurred, the Director proceeds according
to the respective regulations, procedures and this Student Code of Conduct. The accused student shall be notified that an alleged violation may have occurred and to schedule a meeting to be given an opportunity to be heard and is referred to the Student Code of Conduct.

The Vice Provost may suspend a student from the College or from a particular class for an interim period which may be prior to any proceedings or process. Such interim suspension shall become effective
immediately a) to ensure the safety and well-being of members of the College community or preservation of College property; b) to ensure the student’s own physical or emotional safety and well-being; or c) if
the student poses an ongoing threat of disruption of, or interference with, the normal operations of the College in the opinion of the Vice Provost.

A student suspended on an interim basis must meet with the Director before he or she is permitted to return to class(es). At the meeting, the reasons for the suspension will be discussed and a determination will be made if the suspension will be lifted provided the student no longer poses a threat to others or to the stability and continuance of normal College functions.

College conduct proceedings may be instituted against a student for conduct that may involve criminal conduct and this Student Code of Conduct without regard to the status of civil or criminal litigation in any court or criminal arrest and prosecution. Proceedings under this Student Code of Conduct may be carried out prior to, simultaneously with, or following civil or criminal proceedings at the discretion of the Vice Provost or designee. Determinations made or sanctions imposed under this Student Code of Conduct shall not be subject to change because criminal charges arising out of the same facts giving rise to violation of College rules were dismissed, reduced, or resolved in favor of or against the criminal law defendant.

College Decision-Making

Review Process
The Director is responsible for the initial review of allegations involving the Student Code of Conduct. The Director or designee will determine if the accused student will be charged with a violation of the Student Code of Conduct. If the accused student wishes to contest the charges, the accused student may elect to go in front of the Student Conduct Committee. Otherwise the Director’s or designee’s decision based on a preponderance of the information (more likely than not) is final and sanctions will be imposed. In the event of a conflict among students, mediation or other conflict-resolution procedures may be facilitated.

When found in violation, one or more of the following sanctions may be imposed:
1. Letter of Warning – A notice in writing to the student that the student has violated the Student Code of Conduct.
2. Restitution - Student must restore property or personal relationship with others; otherwise the student is denied certain privileges or will have activities restricted.
3. Disciplinary Probation - A written reprimand for violation of specified regulations. Probation is for a designated period of time and includes the probability of more severe disciplinary sanctions if the student is found to violate the Student Code of Conduct during the probationary period. Student may also
be prohibited from representing the College or participating in student activities
4. Fines – In accordance with the severity of the violation and the harm to the College, monetary fines may be imposed.
5. Removal from Class – When a student’s classroom behavior is inappropriate that allowing the student to remain in the class would cause a significant disruption to the instructor’s teaching ability as well as the educational environment of the other students, a student may be administratively withdrawn from a class.
6. Dismissal - Separation of the student from the College and prohibition of entering College premises for a definite period of time, after which the student is eligible to return. Conditions for readmission may be specified.
7. Expulsion – Permanent termination of the student’s enrollment from the College and prohibition of entering College premises.
8. Other sanctions – Consistent with the severity of the violation, additional or alternate sanctions, including but not limited to, restrictions on participation in certain College-sponsored activities, oral or written apologies, educational activities/projects, attendance at counseling sessions, and/or participation
in College or community service. Failure to respond to any communication from the College when
behavior is under review may result in a decision being made in the student’s absence. It is the responsibility of the student to ensure that he or she has updated contact information with the Student Record’s Office, including address and telephone number and to check and reply to his or her College e-mail address

Regulations Governing Disciplinary Hearings

The Student Conduct Committee hears cases and appeals of sanctions for violations and makes recommendations to the Vice Provost. The Committee consists of members of the College community including students, faculty, administrators, and support staff appointed by the Deans, the Student Government Association in consultation with the Vice Provost. 

The Committee notifies the Director or Vice Provost, and the accused student, in writing, of its findings including the reasons for its decisions based on the preponderance of the information (more likely than not) and if needed its recommendations for sanctions. The Student Conduct Committee establishes its own procedures for conducting hearings.

Except as required to explain the basis of new information, an appeal shall be limited to a review of the record of the Student Conduct Hearing and supporting documents for one or more of the following purposes:

a. To determine whether the Student Conduct Hearing was conducted fairly in light of the charges and information presented, and in conformity with prescribed procedures giving the complaining party a reasonable opportunity to prepare and to present information that the Student Code of Conduct was violated, and giving the accused student a reasonable opportunity to prepare and to present a response to those allegations. Deviations from designated procedures will not be a basis for sustaining an appeal unless significant prejudice results.
b. To determine whether the decision reached regarding the accused student was based on substantial information, that is, whether there were facts in the case that, if believed by the fact finder, were sufficient to establish that a violation of the Student Code of Conduct occurred.
c. To determine whether the sanction(s) imposed were appropriate for the violation of the Student Code of
Conduct which the student was found to have committed.
d. To consider new information, sufficient to alter a decision, or other relevant facts not brought out in the original hearing, because such information and/or facts were not known to the person appealing at the time of the original Student Conduct Hearing.

If the student does not exercise his or her right to appeal, the decision is final.

A student who receives a sanction from the Director may appeal it within seven days from the notification of the sanction by requesting that the case be heard by the Student Conduct Committee.

A student who is found in violation by the Student Conduct Committee may appeal it to the Provost within seven days of the sanction. The Provost’s decision is final.

As noted under the Definitions section, a victim is afforded the same right to appeal.

Student Status
• The status of the accused student cannot be changed by the Director or designee during the course of the hearing unless the continued presence of the student on campus poses a substantial threat to himself/herself or others or to the stability and continuance of normal College functions. The Student Conduct Committee guarantees that student confidentiality will be guarded to the fullest extent possible; therefore, hearings are closed to the public.
• A case cannot be heard by the Student Conduct Committee less than one week after notification of the charges.

Due Process
The hearing procedures include the basic elements of due process as follows:
• The right to be notified of the charges and the opportunity to be heard.
• The right of the student to have an adviser present during all parts of the conduct process, including an attorney. Upon request the College may provide an adviser (not necessarily legal counsel) to provide consultation. Advisers may not speak on behalf of the student.
• The right of the student to call witnesses and to ask questions of other witnesses
• The right of the student not to answer questions
• A decision based solely on information presented at the hearing • Decisions will be based on a preponderance of information (more likely than not)
• At a conduct hearing, the technical rules of evidence applicable to civil and criminal cases shall not apply

Administration of Conduct Records

A student’s previous conduct record should not be used in determining whether or not a student is in violation but may be used in determining sanctions after a student is found in violation. The college maintains a record of all disciplinary actions taken.

Access to a student’s discipline record is controlled by the Director in accordance with College, state, and federal regulations. It is made available to other persons only with the consent of the student(s) involved or in accordance with College, state, and federal laws and regulations.

Computer, Network and Internet Policy

Definition of College Computing Systems
“College computing systems” refer to all computers owned and operated by the College and includes, but is not limited to, hardware, software, data and communication networks associated with these systems. These systems range from multi-user systems to single user terminals and personal computers, whether free standing or connected to networks. The College owns and operates the computer systems, facilities, and accounts, and reserves all rights, including termination of service without notice.

The College promotes computer literacy throughout all disciplines, programs, and services. The College supports responsible access to computers, networks, and information resources.

Rights and Responsibilities
The purpose of computing systems at the College is to support the educational mission of the College, in accordance with College policies and in a manner conducive to the overall academic climate.

Access to the computing systems is a privilege. Computer users must respect the rights of others and the integrity of the computing systems and related sources. Users must observe all relevant laws, regulations, and contractual obligations. Use of the College’s network to access, copy or transmit obscene and/or pornographic material is not permitted. In addition, users must follow all the requirements of College policies, regulations, and procedures. The College may establish special terms and conditions for the usage of specific electronic services. Users must agree to these terms and conditions in order to use these electronic services. 

Users may access other organizations’ computing and network facilities via the College network. When accessing remote resources, College users must obey both the policies set forth in this document and the policies of the other organization.

In order to perform particular job responsibilities, College employees may be given password access to specific college databases. Information obtained from these databases is not to be shared except in support of job responsibility.

College employees and other individuals with access to student or personnel records are required by law and/or College policy to protect the confidentiality of such information. (The confidentiality of student records is protected by the requirements of the Family Education Rights and Privacy Act.)

Computer Policy Regulations

• Users of College computers and the computer network are expected to follow rules of civil conduct as reflected in the College’s policies, student code of conduct and faculty contract. College policies are available for review as outlined in the Student Handbook under “College Policies.”
• Users may enter the College’s computer systems only through their authorized account. Account passwords may not be shared.
• Computing systems are to be used by College employees for College-related business. Using computing systems for personal profit or for organizations or functions not affiliated with the College is prohibited.
• Users must respect the privacy of others by refraining from inspecting, broadcasting, or modifying personal data files without consent.
• Users must not obstruct the operations of the the College's computing system. Inappropriate use of computer resources and hindering access by other users is prohibited.
• Users must check all imported programs and files for viruses before use.
• The term “accused student” means any student accused of violating the Student Code of Conduct.

To maintain system performance and security, authorized individuals will monitor computer activity. If individuals are suspected of abusing computers or the system, the contents of user files may also be inspected. 

The College's computers and the computer network may not be used:
• To make statements that may injure another person
• As a means of unauthorized access to computing accounts or systems inside or outside the College systems
• To use or create invasive software
• To access, copy or transmit obscene or pornographic material 

• Users must observe all pertinent copyright laws when copying or downloading software programs or files.
• Software programs must not be copied or downloaded without proper licensing or copyright agreements.
• Users must observe copyright restrictions when copying and distributing document files.

• The e-mail system is College property and is to be used for legitimate academic and administrative business.
• Using the e-mail system for solicitation, personal profit, political purposes, harassment or sending anonymous messages is prohibited.
• Users have no personal privacy rights in any materials created, received or sent through the College e-mail system.
• The College reserves the right to monitor and access information anywhere on the College-owned computing system, including the e-mail system.
• Users are expected to follow commonly accepted “netiquette” guidelines.

Home Pages
Home pages will be added to the College servers with the permission of the executive staff or their designee. Procedures to be followed are outlined in the College’s web site guidelines.

Confidential Data
• In order to perform specific job responsibilities, College employees may be given access to confidential College data.
• Information from this data is not to be shared except in support of job responsibilities and then only with appropriate users of this information.
• College employees and other individuals with access to student or personal records are required to protect the confidentiality of such information according to both College policies and legislation currently in effect.
• College employees with access to student records must act in accordance with the Family Education Rights and Privacy Act, known as the Buckley Amendment.
• Students must give written permission to allow the College to share his/her records or class performance with anyone outside the educational system.
• Students must give written permission to allow the College to release transcripts and attendance records.
• Inquiries from law enforcement authorities should be referred to the director of security and safety.
• Employees should clear the computer screen of student’s records immediately following use.
• Unlawful use or selling of student, personnel and/or institutional information is a serious offense and may result in disciplinary action up to and including dismissal.

• Violations of the College policy on computer use constitute those activities specifically prohibited in Policy 64.7 approved by the Board of Trustees, May 15, 1996, and these regulations.
• Inadvertent misuse of the College’s computing systems, for example unintentional overload of systems or excessive disk consumption, will be handled by procedures of the College’s Office of Information Technology.
• Violations by students will be reported to the associate dean of learning support services and the provost for review and resolution according to the procedures of the Student Code of Conduct as stated in the student handbook.
• Violations by staff will be reported to the vice president of information technology, the staff member’s supervisor and to the vice president of human resources for review and resolution according to the procedures of the College’s personnel policies.
• Violations by the general public will be reported to the vice president of information technology for review and resolution. Penalty for violation may range from prohibition of access to College facilities to the notification of law enforcement authorities.
• Account privileges of staff, students, and other users may be suspended while a reported violation is under review. It is the responsibility of every individual to report any known violations of the above procedures to the vice president for administration and treasurer.

Nondiscrimination and Harassment/Sexual Harassment Policy and Complaint Procedure

The Trustees of Delaware County Community College  are strongly committed to providing a working and learning environment free from discrimination and all forms of harassment. The College is committed to fostering a nurturing and vibrant community founded upon the fundamental dignity and worth of all of its members. The College will not tolerate any form of harassment, discrimination or attempt to retaliate in any way against a person who has brought a complaint alleging harassment or discrimination. 

Delaware County Community College encourages any employee or student to bring questions about sexual harassment or any other form of harassment or discrimination to the attention of the vice president of human resources or the associate dean for student success.


Harassment is any conduct, verbal or physical, on or off campus, that has the intent or effect of unreasonably interfering with an individual or group’s employment or educational pursuits at the College or that creates an intimidating, hostile or offensive work or learning environment. It is the creation of a hostile or intimidating environment in which verbal or physical conduct, because of its severity and/or persistence, is likely to interfere significantly with an individual’s work or education.

For the purposes of this policy, the term “harassment” includes, but is not necessarily limited to, intimidation, unwelcome slurs, jokes, comments and other verbal, graphic or physical conduct.

Discrimination can include the treating of members of a protected class less favorably because of their membership in that class. The protected groups are as outlined below. Discrimination also includes harassment in any form, based on sex, race, color, age, national origin, disability, religion, sexual orientation, veteran status or any other characteristic protected by state or federal laws, including harassment of an individual in terms of a stereotyped group characteristic or because of that person’s identification with a particular group.

Sexual Harassment
Sexual Harassment of employees and students is defined as unwelcome sexual advances, request for sexual favors, or other verbal or physical conduct of a sexual nature when:
• Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment or attendance
• Submission to or rejection of such conduct is used as the basis for employment or academic decisions affecting that individual
• Such conduct has the purpose or effect of interfering with an individual’s work performance or educational experience, or creates an intimidating, hostile or offensive work or educational environment

Complaint Procedures
Employees and students who believe they have been harassed or sexually harassed or believe that they may be accused of same should contact the vice president of human resources, 610-359-5094, or associate dean for student success, 610-359-5320.

This procedure applies to all discrimination, harassment, and sexual harassment reports and complaints that may arise in matters involving rights protected under legislation relating to Equal Opportunity in Employment and Education or any policy of the College relating to sexual harassment. This legislation includes the Civil Rights Act of 1964, which prohibits discrimination in employment because of race, color, sex, or national origin; the Age Discrimination Employment Act, which prohibits discrimination because of age in the protected age group of 40-70; Title IX of the 1972 Educational Amendments to the Civil Rights Act, which prohibits discrimination against the physically and mentally handicapped. All employees and students are covered by this procedure.

Step One
Any employee or student who believes that he or she has been subjected to discrimination, harassment or sexual harassment shall report the alleged act to the vice president of human resources or the associate dean for student success. The employee or student has the right to file a formal written complaint or request an informal means of resolution. All complaints will be investigated and handled in a confidential manner. At the conclusion of the investigation, a report shall be provided to the individuals in the situation stating the findings and recommendations. Such report shall normally be provided within 
working days from the receipt of the complaint.

Step Two
If the matter is not resolved, either party may write the College president or the president’s designee, requesting further review and investigation. This request must be made within 5 days of the notification of the individuals involved in the situation. The president or designee shall respond to the request in writing within 15 working days from receipt of the request.

Step Three
The decision of the president or president’s designee may be appealed by writing to the board of trustees within 5 working days from the receipt of the decision.

The chair of the board shall appoint an appropriate committee to review and investigate the matter, and the board of trustees shall issue a decision within 15 working days of the appeal. The decision of the board shall be final.

The action by the College shall not abridge the rights of individuals to any claims against any attending person. The action by the College will not abridge any rights to statutory remedies or procedural guarantees.

Power Relationships of an Amorous or Sexual Nature

Any amorous or sexual relationship between supervisor and subordinate, a faculty member and a student currently enrolled in the faculty member’s class or counselor/advisor and his/her counselee/advisee is unprofessional and unacceptable. Whether the relationship is consensual is irrelevant.

It is the responsibility of the superior person in the relationship to bring the relationship to the attention of the appropriate College administrator. The administrator shall promptly investigate and recommend appropriate resolution, such as reassignment, discontinuance, or other resolution.

Failure to comply with the College administrator’s recommendation, retaliation by staff members or failure to report the relationship to the administrator will result in disciplinary action.

A staff member who becomes aware of such a relationship, which remains unreported and appears to be of a continuing nature, is expected to bring the matter to the attention of the administration.

A student who becomes aware of such a relationship should follow the complaint procedures outlined in the policy. 

Student Complaints

The College has established a process for students to register complaints and share concerns with appropriate College officials. The Student Affairs staff (Career and Counseling Center, Assessment Center, Campus Life Office, etc.) can advise students about the appropriate procedures to follow in resolving a general complaint or concern.

Within 5 working days the staff member to whom the complaint or concern is brought will respond to the student making the accusation.

Resolution of Student Complaints

Students should direct concerns to the staff member who is responsible for the area of concern. Students in doubt as to the appropriate staff member should seek the advice of a Student Affairs staff member.

Depending on the nature of the concern, students can resolve problems by following the successive levels of review as indicated below. Students not satisfied with results at one level should go on to the next level. The final level of review is indicated below.

In a situation concerning alleged discrimination where steps other than the normal level-to-level ones are required, area heads are contacted immediately by the associate dean for student success or the vice president of human resources.

Procedural Steps for Resolving Student Complaints
1. Concern with a policy, regulation, and/or procedure problems: 
- student meets with staff member
- if not satisfied, student meets with staff member’s supervisor
- if still not satisfied, student meets with supervisor’s area head
- if still not satisfied, student meets with the President*
2. Concern about teaching faculty:
- student meets with faculty member, if feasible
- if not satisfied, student meets with dean
- if still not satisfied, student meets with provost or appropriate vice president
- if still not satisfied, student meets with the president*
3. Concern in other non-teaching area
- student meets with staff member, if feasible
- if not satisfied, student meets with staff member’s supervisor
- if still not satisfied, student meets with supervisor’s area head
- if still not satisfied, student meets with the president*
4. Discrimination or Sexual Harassment
- student files allegation with the associate dean for student success and/or the vice president of human resources
*Final level of review

Psychological Emergencies

On occasion, a student exhibits behavior that raises concern about his/her ability to benefit from the educational offerings at the College.

When there is evidence of some psychological disturbance, she/he may be asked to withdraw from the institution. It may be suggested that professional assistance is wise. If the student does not agree to withdraw from the College and it is deemed necessary that the student be dismissed for his or her welfare or the health, safety and welfare of the College community, then a due process hearing will be conducted.

Procedures Involving Injury or Illness

When an injury or illness occurs on any campus or center, Safety and Security is to be contacted immediately. Security Officers are certified in CPR/AED. All faculty, staff, students and visitors are authorized to call 911 in the event of a medical emergency. Phones are located around the buildings. If you are calling from a College phone, you must first dial a 9 to get an outside line (9-911)

Notifying the Department of Safety and Security
Safety and Security should be contacted. This allows for the most efficient emergency response due to the multiple building locations and the size of our campuses.
Marple Campus...........................................................610-359-5111
Southeast Center ........................................................610-359-5733
Downingtown Campus................................................484-237-6222
Exton Center...............................................................610-450-6303
Pennocks Bridge Campus ...........................................610-869-5100
Upper Darby Center....................................................610-723-1240

When notifying the Department of Safety and Security, please inform security of your name, the location of the ill or injured person (try to ascertain the room number or the closest room number where the medical emergency is located) and the condition of the person needing medical attention. If the location is outside, try to describe the area where you are.
A Security Officer will be sent to the location of the incident.
A Security Officer will assess the situation and determine if 911 needs to be called.
• If emergency responders are not needed, the Security Officer will make every effort to have someone stay with the ill or injured person until they are feeling better.
• If the ill or injured person has someone picking them up, the Security Officer will ensure that the ill or injured person has someone to take them to the pick-up location.

The Security Officer may direct the person to the bookstore to purchase over the counter first aid items.

The Security Officer will prepare an incident report on all Injuries and Illnesses. A copy of the incident report will be sent to the College Wellness Coordinator.

Preferential Registration for Veterans

Act 46 of 2014 requires public institutions of higher education in Pennsylvania to provide veteran students, as defined in the Act, with preference in course scheduling. Non-compliance may be reported to the Pennsylvania Department of Education by submitting the Higher Education Student Complaint form found at

A veteran student:

• Has served in the United States Armed Forces, including a reserve component and National Guard
• Was discharged or released from such service under conditions other than dishonorable
• Has been admitted to Delaware County Community College
• Resides in Pennsylvania while enrolled at the College

Course scheduling preference means that veteran students are able to start registering for courses sooner than students with the same class standing. The course schedule is available on the College’s website ( and on delaGATE in advance of the start of registration.

At Delaware County Community College veteran students will be able to register for courses on the two business days before formal registration for Fall and Spring courses begin. An email will be sent to identified veteran students indicating the dates, times and campus locations at the Marple Campus and branch campuses for priority advisement and registration. Veteran students must bring proof of service.

This policy will be posted in the Admissions, Financial Aid, and Campus Life Offices, at branch campus student affairs areas and other offices providing veterans services. It will also be on the College website, in the online catalog and student handbook, and advising materials distributed to students and advisors before registration begins for fall and spring.

The point of contact for information about preferential registration for Veteran Students is Betty Brown, Associate Dean for Student Success:; 610-359-5320.   

Tobacco-Free Campus Policy

Effective July 1, 2013, the use of tobacco products (including cigarettes, cigars, pipes, smokeless tobacco, and any other tobacco products) by anyone including students, staff and visitors, contractors and their employees are prohibited on all College campuses. Learn More >>

Fire Alarms

On Marple Campus, when the fire alarm sounds all persons are to leave the building and assemble be at least 300 feet away from the building and out of the way of access roads.

The student street–concrete areas between the Academic Building (A) and Founders Hall (FH)–are to remain clear. Students may re-enter the buildings only when informed by Security and/or a college employee.

General Evacuation Procedures – All College Locations

1. At the sound of the fire alarms, all building occupants must evacuate the building via the closest exit door to their location. If the closest evacuation route is blocked or other unsafe conditions exist, the building occupants should proceed to the next nearest exit.
2. Do not take the time to turn off office equipment and computers. Office and classroom doors should be closed, but not locked. Lights should be left on.
3. Students, faculty, staff and visitors should take personal belongings (i.e. bookbags, handbags, coats) that are in their immediate possession with them as they evacuate.
4. Once outside the building, all building occupants should gather at the designated gathering area and remain there until instructed it is safe to return to the building. Staff and faculty should assist to keep students and the public from re-entering the building until they have been notified it is safe to do so.

Lost and Found

The College is not liable for any loss or theft of personal property on campus. Any items found should be taken immediately to the Security Office at the reception desk in room 2200 in the Academic Building at the Marple Campus. Items found at satellite campuses should be taken to security.

Recreational Transportation Equipment

Due to fire and operator safety concerns, skateboards and hoverboards are not permitted anywhere on Delaware County Community College Grounds/Buildings. The term "Hoverboards" includes but is not limited to self-balancing scooters, hands-free segways & electric powered skateboards.

General Parking and Traffic Regulations

There is no fee charged for parking at any College locations and no parking sticker is required. Student parking is available, on a “first-come” basis. Cars must be parked between two white parking space lines only. Parking is prohibited in the Fire Lane. Overnight parking is not permitted unless authorized by the director of security and safety or designee. The College is not responsible for losses due to theft or damage to vehicles.

Application of Regulations
College Employees
College employees (faculty, staff and contract employees) are authorized to park in reserved staff and faculty lots 1 through 3 at the Marple Campus. If an employee does not want to use the reserved parking,
parking in general parking lots is permitted.

At the Marple Campus, students are authorized to park only in general parking lots A through H and J through O and must park between two white parking space lines only. Parking is prohibited in the Fire Lane circle in front of the FH building at the Marple Campus. No parking sticker is necessary.

Handicapped (staff, faculty and students)
Persons with a Pennsylvania (or other state) handicap vehicle registration plate or placard, or a Severely Disabled Veteran registration are the only persons permitted to park in handicap parking spaces. Handicap parking places are located in lot 1. These regulations are in compliance
with Pennsylvania state vehicle statutes.

For temporary disabling conditions one must apply for a temporary placard from the state in which they reside; the Wellness Coordinator has the Pennsylvania forms available. For those temporary disabling
conditions not covered under Pennsylvania state vehicle statutes, one must apply for temporary medical parking with the Wellness Coordinator. There are eight (8) temporary medical spaces located in lot 2 at the Marple Campus that may be used while awaiting receipt of the state placard or as authorized by the director of safety and security. A doctor’s note is required.

A handicap permit authorizes parking in any designated (i.e., lined) space when there are no spaces available in the handicap parking area. 

Parking at Off-Campus Centers
Students are authorized to park only in general parking areas between two white lines. Students may not park in any space signed or designated as faculty/staff parking or in those spaces marked with yellow lines to signify Guest Parking. Parallel parking along curb lines is prohibited.

Handicap parking is permitted only when there is a state issued handicap license plate or placard displayed on the vehicle.

Parking/Traffic and Enforcement Regulations
The director of security and safety or designee is authorized to enforce traffic and parking regulations and to establish procedures in accordance with these regulations.

Parking Fines
Fines are assessed for all offenses ticketed. Violations are:
• Parking prohibited where signs erected or yellow line
• Parking within 15 feet of a fire hydrant
• Parking within an intersection of roadway
• Parking within a crosswalk /on grass areas
• Parking in area designated handicapped or disabled
• Stop sign violation
• Taking more than one parking space / obstrcting other vehicles
• Unauthorized parking in Temporary Medical parking spaces

Speed limits on campus are as follows:
• 10 mph in all parking lots
• 15 mph on roadways where designated
• 25 mph on the loop road as designated

Grades and transcripts will be withheld until payment of the fine is made. Three unpaid tickets may result in loss of parking privileges. If four or more violations occur, further disciplinary steps may be assessed. The director of security and safety may withdraw parking privileges for violations. 

Penalties are as follows:

  • First Offense $ 30 fine
  • Second Offense $ 40 fine
  • Third Offense $ 55 fine
  • Fourth Offense Disciplinary Action
  • Handicap Offense $105 fine

Towing: Vehicles that remain parked on any campus overnight without authorization, vehicles that present a traffic hazard, vehicles that have three unpaid tickets, vehicles with fourth offense of parking/traffic regulations or vehicles that impede the normal functions of the College are subject to towing and storage at owner’s expense.

Appeals: Tickets for parking or traffic violations issued by the College may be appealed through the Security Department within ten (10) days of the invoice date. The final level of review for contested tickets is the director of plant operations and construction services.

Inclement Weather/Emergency Closings

In the event of inclement weather, the College may choose to have a delayed opening or to close. To obtain the most up-to-date information about the current status, students should consult the College’s website. The College issues a recorded telephone message to students, faculty, and staff to a number designated for such use. In addition, this information is available on KYW 1060 AM radio, Channel 3 television, and on line at

Consult the chart below for radio code numbers when accessing the KYW site.

Delaware County
Marple Campus, Southeast Center, Upper Darby Center
Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
Evening and Special Events . . . . . . . . . . . . . . . . . . . . 2470

Chester County
Downingtown Campus, Exton Center
Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
Evening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2483
Chester County Intermediate Unit . . . . . . . . . . . . . . . 1195
Pennocks Bridge Campus
Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 1295
Evening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2295
Phoenixville Campus
Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1420
Evening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2420

Students and staff should use their own judgement as to whether they can make it to campus without jeopardizing their own safety or the safety of others.